Hotel Review – Atelier Hotel – Playa Mujeres (All Inclusive)

This is a first-impression review of Atelier Hotel Playa Mujeres.
I personally have not stayed as a guest at this resort (as I visited in April 19′ and it was opening in May 19′) but I did attend a site visit and had the opportunity check out the whole resort.

Lobby Area

Let me just say, from what i’ve seen, I know this all-inclusive Cancun resort is going to be a hit!

Let me tell you why….
The Atelier Hotel in Playa Mujeres focuses on Mexican contemporary art. When you walk around the resort, you’ll find everything is made by Mexican Artists. They even have a gallery with paintings up to $1,000,000!
The suites have beautiful designs, luxurious amenities and ample space. I found the look of the rooms very ‘in’ right now – kind of what you’d find in an Interior Design magazine with marble/wood accents and avant-garde style furniture.


20190411_1146036380072939876741190.jpgAt the Atelier there are 421 Suites, however they are currently building another hotel next door called ‘EStudio’ which will bring the combined total of rooms at both resorts to 600.

The Atelier is focused on guests ages 16+ whereas Estudio is all ages. Anyone staying at  EStudio can visit The Atelier as long as they’re over 16 years of age.

Room categories are as below







The first room I got to view was one of the Junior Suites. All Junior Suites come with either a King Bed or Two Queen beds. Either room also has a Golf course view or an Ocean view. If you really want an Ocean View though, you’re best booking a guaranteed ‘Ocean View’ room so you’re not disappointed.
Another good thing about the Junior Suites (or any of the rooms for that matter) is that the hotel can guarantee you two Queen Beds or one King Bed. This is great if you’re traveling with friends and want separate beds or you’re traveling as a couple and you want a guaranteed King Bed to share.20190411_1148509171055764258835914.jpg

I feel my pictures don’t really do the room justice so I’ve shown a picture below of the Junior Suites off the Atelier Website.

As soon as I walked into the room, I could smell the woodsy scent mixed with a beautiful blend of aromatherapy – it really makes you feel like you’re on holiday as you’re instantly relaxed!
The rooms also come with a cute little beach bag to carry your towels in which is a nice touch.


If you’re traveling as a family, the sofa in the Junior Suites can be converted into a bed. Or, if you’d prefer; you can always select a room with two queen beds. I actually prefer that option as I find it nice to have your couch available to sit on.

As part of the ATELIER Artist Service® Experience guests can enjoy the below in their rooms:

  • Total-Rest Beds®, to ensure a revitalizing and invigorating rest, complemented with pillow menu and top-quality bed sheets.
  • Chill-out Bath®, luxurious bathroom with two sinks and tub, rain shower with marble accents, Molton Brown® bath amenities, vanity mirrors and bath robes.
  • Bar with water and refreshing drinks, beers, tea and coffee, daily restocked.
  • 24-Hour Room Service Menu available during all stay.
  • Pool Concierge with towel assistance.
  • High-Speed Wi-fi throughout the resort.


The next room I viewed was one of the Swim-Out suites.
(Again, you can choose if you want one King bed or two Queen beds)
The swim-out Suites feature a cozy working space like the normal Junior Suites however the rooms are slightly bigger at 1,097 sq ft and have a view of the Garden or the pool. You’ve also got your own semi-private swimming lane. A perfect option for guests seeking ultimate comfort.
Another thing to note is that all Ground-Level rooms are swim-out suites. If you have a disability and would prefer a lower level floor, the hotel unfortunately doesn’t have any standard junior suites but they do have elevators and handicap Junior Suites available which you can book.


The third room I had a chance to view was definitely the best room at the hotel – The Rooftop Master Suite!
From here, you have the best views of the Ocean, Golf course and the Swimming Pool. This luxurious room has a spacious working station (if you like to do work on holiday 😉 ), a stunning Mexican decor, an indulgent signature bed, indoors stairs with access to a private rooftop terrace which also features a hot tub, shower, half bath and a pergola bed.


Watch my short video below to see the views from the Rooftop Suite.


Another point of difference that the Atelier has that I’ve never come across before is their Hotel App options. On the day of your arrival, you can check-in to your room and just pick up a resort bracelet from reception which has your room key attached OR you can open your room with your smart phone – no key card needed!
If you’re booked in a junior suite you can also choose the room that you want through the app. It basically gives you a list of the rooms available and their location and you can choose where you want to be the day of check-in, great if you like to be close to the pool or the restaurants.


As I visited The Atelier before it had officially opened, not all the restaurants were completed. I also didn’t get to try the food 😦 but I’m absolutely dying to go back because if it’s anything like the rest of the property I’m sure it’ll be fantastic!
There’s 8 Restaurants and 8 Bars available. All food and drinks are included apart from the Mexican Specialty Restaurant which is an extra cost.

Restaurant featuring a mesmerizing ocean view. During breakfast time serves a great assortment of international dishes, and seafood with a Peruvian touch is part of the main course for lunch.
International buffet during breakfast.
 Seafood a la carte during the afternoon.
 Breakfast 6:30 am to 11:00 pm | Lunch 11:30 am to 5:00 pm.
 Dress code: Casual
 Reservation not required


Contemporary Asian cuisine.
 A la Carte.
 6:00 pm to 11:30 pm.
 Dress code: Relaxed chic.
 Reservation is required.


Authentic Italian cuisine.
 A la Carte.
 Lunch 11:30 am to 5:00 pm | Dinner 6:00 pm to 11:30 pm.
 Dress code: Relaxed chic.
 Reservation not required.


The golf course is approximately three minutes away from the hotel lobby and if you’ve reserved an INSPIRA Suite category you get extra amenities such as eight complimentary green fees and unlimited use of practice holes on game day. (The number of complimentary rounds of golf vary depending on the room category reserved and apply for stays of 5 nights or more)


The pool here is really spacious, plus I loved how the Pool was super close to the beach!
I’m more of a pool person whereas my boyfriend loves the beach so I could totally see us staying here in the future and switching it up between each area without having to walk miles.
And of course, no good resort isn’t complete without a swim-up bar!


Yay! Pool food. I hate being at the pool and then having to pack up all my stuff just to go and get food.


Rooms, Staff & Layout I really couldn’t fault. Restaurants were not up and running when I visited but the reviews I’ve read online since it’s opened are outstanding.
If you enjoy a massive resort where you travel everywhere by golf cart or want a crazy party time in Cancun than this resort probably isn’t for you. I would defintaly say the vibe is more intimate, focused mainly on Couples, Friends, Honeymooners, Wedding Groups and families with older children.

If you have stayed here since I wrote this post, let me know what you thought of it in the comments. As I’m a travel agent I’m always looking for feedback on the properties I sell.  I’ll try and update this with reviews when I can!


2 thoughts on “Hotel Review – Atelier Hotel – Playa Mujeres (All Inclusive)

  1. Liz October 12, 2022 / 2:59 am

    Excellent review, did you ever fimd out the name of the scent that they used in the lobby?


    • Sarah October 12, 2022 / 4:42 am

      Thanks Liz!
      It’s a bit of an old one so I hope it’s still as great as when I went 😊😊
      Unfortunately no I never did find out the scent ☹️


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