Hotel Review – Atelier Hotel – Playa Mujeres (All Inclusive)

This is a first-impression review of Atelier Hotel Playa Mujeres.
I personally have not stayed as a guest at this resort (as I visited in April 19′ and it was opening in May 19′) but I did attend a site visit and had the opportunity check out the whole resort.

Lobby Area

Let me just say, from what i’ve seen, I know this all-inclusive Cancun resort is going to be a hit!

Let me tell you why….
The Atelier Hotel in Playa Mujeres focuses on Mexican contemporary art. When you walk around the resort, you’ll find everything is made by Mexican Artists. They even have a gallery with paintings up to $1,000,000!
The suites have beautiful designs, luxurious amenities and ample space. I found the look of the rooms very ‘in’ right now – kind of what you’d find in an Interior Design magazine with marble/wood accents and avant-garde style furniture.


20190411_1146036380072939876741190.jpgAt the Atelier there are 421 Suites, however they are currently building another hotel next door called ‘EStudio’ which will bring the combined total of rooms at both resorts to 600.

The Atelier is focused on guests ages 16+ whereas Estudio is all ages. Anyone staying at  EStudio can visit The Atelier as long as they’re over 16 years of age.

Room categories are as below







The first room I got to view was one of the Junior Suites. All Junior Suites come with either a King Bed or Two Queen beds. Either room also has a Golf course view or an Ocean view. If you really want an Ocean View though, you’re best booking a guaranteed ‘Ocean View’ room so you’re not disappointed.
Another good thing about the Junior Suites (or any of the rooms for that matter) is that the hotel can guarantee you two Queen Beds or one King Bed. This is great if you’re traveling with friends and want separate beds or you’re traveling as a couple and you want a guaranteed King Bed to share.20190411_1148509171055764258835914.jpg

I feel my pictures don’t really do the room justice so I’ve shown a picture below of the Junior Suites off the Atelier Website.

As soon as I walked into the room, I could smell the woodsy scent mixed with a beautiful blend of aromatherapy – it really makes you feel like you’re on holiday as you’re instantly relaxed!
The rooms also come with a cute little beach bag to carry your towels in which is a nice touch.


If you’re traveling as a family, the sofa in the Junior Suites can be converted into a bed. Or, if you’d prefer; you can always select a room with two queen beds. I actually prefer that option as I find it nice to have your couch available to sit on.

As part of the ATELIER Artist Service® Experience guests can enjoy the below in their rooms:

  • Total-Rest Beds®, to ensure a revitalizing and invigorating rest, complemented with pillow menu and top-quality bed sheets.
  • Chill-out Bath®, luxurious bathroom with two sinks and tub, rain shower with marble accents, Molton Brown® bath amenities, vanity mirrors and bath robes.
  • Bar with water and refreshing drinks, beers, tea and coffee, daily restocked.
  • 24-Hour Room Service Menu available during all stay.
  • Pool Concierge with towel assistance.
  • High-Speed Wi-fi throughout the resort.


The next room I viewed was one of the Swim-Out suites.
(Again, you can choose if you want one King bed or two Queen beds)
The swim-out Suites feature a cozy working space like the normal Junior Suites however the rooms are slightly bigger at 1,097 sq ft and have a view of the Garden or the pool. You’ve also got your own semi-private swimming lane. A perfect option for guests seeking ultimate comfort.
Another thing to note is that all Ground-Level rooms are swim-out suites. If you have a disability and would prefer a lower level floor, the hotel unfortunately doesn’t have any standard junior suites but they do have elevators and handicap Junior Suites available which you can book.


The third room I had a chance to view was definitely the best room at the hotel – The Rooftop Master Suite!
From here, you have the best views of the Ocean, Golf course and the Swimming Pool. This luxurious room has a spacious working station (if you like to do work on holiday 😉 ), a stunning Mexican decor, an indulgent signature bed, indoors stairs with access to a private rooftop terrace which also features a hot tub, shower, half bath and a pergola bed.


Watch my short video below to see the views from the Rooftop Suite.


Another point of difference that the Atelier has that I’ve never come across before is their Hotel App options. On the day of your arrival, you can check-in to your room and just pick up a resort bracelet from reception which has your room key attached OR you can open your room with your smart phone – no key card needed!
If you’re booked in a junior suite you can also choose the room that you want through the app. It basically gives you a list of the rooms available and their location and you can choose where you want to be the day of check-in, great if you like to be close to the pool or the restaurants.


As I visited The Atelier before it had officially opened, not all the restaurants were completed. I also didn’t get to try the food 😦 but I’m absolutely dying to go back because if it’s anything like the rest of the property I’m sure it’ll be fantastic!
There’s 8 Restaurants and 8 Bars available. All food and drinks are included apart from the Mexican Specialty Restaurant which is an extra cost.

Restaurant featuring a mesmerizing ocean view. During breakfast time serves a great assortment of international dishes, and seafood with a Peruvian touch is part of the main course for lunch.
International buffet during breakfast.
 Seafood a la carte during the afternoon.
 Breakfast 6:30 am to 11:00 pm | Lunch 11:30 am to 5:00 pm.
 Dress code: Casual
 Reservation not required


Contemporary Asian cuisine.
 A la Carte.
 6:00 pm to 11:30 pm.
 Dress code: Relaxed chic.
 Reservation is required.


Authentic Italian cuisine.
 A la Carte.
 Lunch 11:30 am to 5:00 pm | Dinner 6:00 pm to 11:30 pm.
 Dress code: Relaxed chic.
 Reservation not required.


The golf course is approximately three minutes away from the hotel lobby and if you’ve reserved an INSPIRA Suite category you get extra amenities such as eight complimentary green fees and unlimited use of practice holes on game day. (The number of complimentary rounds of golf vary depending on the room category reserved and apply for stays of 5 nights or more)


The pool here is really spacious, plus I loved how the Pool was super close to the beach!
I’m more of a pool person whereas my boyfriend loves the beach so I could totally see us staying here in the future and switching it up between each area without having to walk miles.
And of course, no good resort isn’t complete without a swim-up bar!


Yay! Pool food. I hate being at the pool and then having to pack up all my stuff just to go and get food.


Rooms, Staff & Layout I really couldn’t fault. Restaurants were not up and running when I visited but the reviews I’ve read online since it’s opened are outstanding.
If you enjoy a massive resort where you travel everywhere by golf cart or want a crazy party time in Cancun than this resort probably isn’t for you. I would defintaly say the vibe is more intimate, focused mainly on Couples, Friends, Honeymooners, Wedding Groups and families with older children.

If you have stayed here since I wrote this post, let me know what you thought of it in the comments. As I’m a travel agent I’m always looking for feedback on the properties I sell.  I’ll try and update this with reviews when I can!


Cancun – 10th June 2018

June 10th 2018


I’m currently staying at the Hyatt Ziva Cancun resort in Punta Cancun.
I’ve only been here 5 hours and I’m already ready to write a post about how fabulous this resort is!! (And no I’m not getting paid to say that)


I’m actually here for work, for what Travel agents call a ‘FAM trip’ or a ‘Famil’
Basically we head off to these wonderful cities somewhere around the world and experience the destination so we can then sell it to our clients. This might mean we experience a certain hotel chain (eg Playa Resorts), tour (eg, Top deck or Contiki) or a cruise.
If you’re picked for a FAM, it’s an awesome way to test out a product before you sell it – not to mention you only pay a a couple of hundred dollars or nothing at all to experience an awesome short vacation.

Since moving to Canada, I’ve seen how much of a market there is for travel to Central America and I really struggle to sell Cancun or anywhere in Mexico because I’ve never been before! Coming from NZ, it’s not really a popular destination as it’s so far away for us to travel to.
However, Canadians love an all-inclusive resort!


If you’re reading this from New Zealand you may ask yourself, what is an all inclusive??It’s basically a package (usually to Mexico or the Caribbean) where your flights, transfers, accommodation, all your food & drinks, nightly entertainment and activities are included in one set price.
You can buy these all-inclusive packages online or through a travel agent (such as myself)
Most resorts in Mexico are ‘all inclusive’. Depending on where you stay, you can experience the best all-you -can-eat food and drink all the while relaxing in the pool or at the beach.


I have been absolutely spoilt and have started off my FAM at the Hyatt Ziva Cancun which is a 5-star all-inclusive luxury resort situated on the beautiful white sanded beach of Cancun. The resort has beautiful spacious rooms, 17 restaurants, lounges and bars and 3 infinity pools overlooking the ocean. *heaven*

Let me take you back from the beginning of my exciting day….
This morning I woke up to the bright early time of 5am. I had a flight to catch at 8:30am so I had to be at the airport 2 hours beforehand.
After quickly repacking my stuff into a bigger suitcase (I had originally just packed a carry-on bag the night before) my lovely boyfriend Nathan got out of bed to drop me off at the airport. Thank God we only live 9 minutes away because we were basically there when I realised I forgot my passport!

After quickly driving back home and finding it in a cupboard somewhere, Nathan took me back to the airport and waved me goodbye.
I met some of the other girls from the FAM trip and we all got breakfast at the fast food chain A&W. (Just some healthy stuff like pancakes, toast and eggs haha)

After our semi-satisfying breakfast we went to the convenience store at the airport and grabbed some snacks for the flight before sitting down in the sun and watching the planes take off. Vancouver airport is very quiet on a Sunday may I add! There was literally no one around but the people waiting to go to Cancun.

Our Westjet flight was delayed due to some technical difficulties but we were soon on-board and taking off at around 9:30am.
I’d never flown Westjet before but I’m so happy I did because I thought they were great! The flight attendants were funny, the pilot stood at the front of the plane before we started flying to introduce himself and they even played some Mexican music when we landed in Cancun. Not to mention the legroom was great!

You can pay for Economy plus if you like (where you get extra leg room and neighbour free guarantee) but I was sitting in the row behind economy Plus and I thought I had so much leg room already! Not to mention I lucked out and had no one sitting next to me the whole flight.

The flight from Vancouver to Cancun took around 6 hours. They don’t provide food on-board but you can purchase it if you wish or pre-order it before your flight.
The also don’t have seat-back entertainment but you can bring your own tablet or smartphone and download the Westjet App.
Here you can connect to in-flight wi-fi and watch TV shows or movies on the app which is really easy to use.

20180610_145226.jpgOnce I arrived into Cancun, the baggage collection was really easy. As it’s not Cancun’s peak season, the airport there was pretty quiet too. I was advised that as soon as I left the terminal there would be lots of companies holding their signs up trying to get me to stay at their resort or to catch a taxi with them so I was prepped beforehand to just ignore them and find the transfer company that had already been organised.
When I found them, everything was seamless. We used Best Day Travel for their transfer service and they were great!IMG_20180610_190956_810.jpg

I got a cold towel as soon as I met them, along with a cold bottle of water. They loaded my suitcase into the van and even attached my neck pillow to it so I wouldn’t lose it (it’s the little things I appreciate)
The ride took about 25 minutes to Hyatt Ziva Cancun from the airport. We passed many of the resorts I usually sell through work but the Hyatt was definitely one of the better ones!


As soon as I walked in to the resort, It was so beautiful. There’s these gorgeous steps leading down to the infinity pools and you can see out to the ocean from whatever room you’re in. We got a welcome drink on arrival and the bellboy took my bag to my room which was helpful.
I then had a quick 15 minutes to get ready before I had to meet everyone else downstairs for our A La carte dinner. I made such a mess in the bathroom with my stuff scattered everywhere but I made sure to take some pictures beforehand to show how nice everything was!

20180610_184657.jpg20180610_184717.jpgThere was a special set menu for us at dinner time. I’m like the fussiest eater ever (hate seafood with a passion) so I wasn’t overly fussed with the menu. Thankfully, the staff and cook were so nice about it they made me my own chicken dish with vegetables

After dinner we were free to do as we liked. Some of the group went off to the bar to have some drinks whereas me and a few of the other girls went to Pastels, the dessert parlour.
This was my heaven! Hyatt Ziva has a parlour open until midnight every night serving everything from donuts, cakes and candy floss to ice-cream and gummy lollies!
20180610_215145.jpg20180625_134536.jpg20180610_215159.jpgAfter sampling a few treats, it was off to bed!
I know, call me crazy but I was sooo tired. It was hot and I’d been traveling all day, all I wanted to do was to go to bed and enjoy my clean comfy room.
Remember how I said I left the bathroom in such a mess before dinner?
Well when I got back to my room, I noticed that the housekeeping had tided everything up for me before laying chocolates next to my bed and turning down the duvet.
It’s honestly the little things like that, that I appreciate when it comes to staying at hotels and resorts. Sometimes you don’t remember what the room looked like, however you do remember how they may have left a little note in your room to enjoy your stay or maybe the staff went out of their way to make sure you had a wonderful time. Customer service is a massive thing for me!


By this stage, it was around 11pm when I video called my boyfriend back in Canada to brag about how much of a great time I was having already 😉
It was then that I remembered that the resort had 24 hour room service….
Now, you might know from reading my blogs that I don’t really splash out on hotels all the time. Most of my travel has been staying in hostels and maybe the odd air b’n’b to save some money so to know that I could deliver food to my room and it wouldn’t cost me a thing was an absolute treat!
This is one of the fattiest things I’ve probably done in my life, I wasn’t really that hungry but I ordered room service just because I could.
I looked on the menu and decided on some guacamole and chips, potato tacos and a strawberry cheesecake.

20180611_000748.jpgI felt like a queen!
I had a bite out of everything, washed it down with a beverage from the mini bar and then headed off to sleep.

My first day in Cancun wasn’t too bad at all!

Part 2 coming soon!

New Year, New Plans

Finally, I have something to look forward to!
I’ve booked flights to go to Rarotonga in February 🙂
As a Christmas Present, I got tickets for my Boyfriend and myself to spend 5 days on this beautiful island.
I decided on Rarotonga because Jetstar was doing a really good deal on flights. So good in fact that I contacted my friend Kerri and asked if her and her husband wanted to join us for 5 days away too and she said yes 🙂


A quick break-down on the people we’re holidaying with – I met Kerri back in 2014 when I was studying to be a nanny (yes you can get a certificate in nannying believe it or not) she wasn’t in my class however, she was my Nanny mum that I was placed with.
So I was actually looking after her 3 boys while she went to work.


When I was finished my 6 months of study, her and Glen (her Husband) offered me a full-time job with them and I accepted. For some reason, even though I don’t work for her anymore, we stayed really good friends. She literally lived down the road from me so I’d house-sit for them all the time and pop round randomly for chats.
Now that they’ve moved about 5 minutes away, I still pop round randomly for chats but stay for literally 5 hours and drag her to the gym with me for some company from time to time.
So yes – we’re all off to Rarotonga in February!

In other good news, I have a new job 🙂
I don’t start until I get back from Rarotonga which is still around a month away, but I’ll be leaving the Radio Station I work for and go on to become a Travel Agent. Pretty suited for me don’t you think?
It’s a little bit nerve racking because of everything I have to learn but I’m looking-forward to getting my foot in the door with a career I’m actually really interested in.
In terms of the Flight Attending path….I’m holding off on that at the moment. I think everything happens for a reason, and I’m sensing that right now just isn’t the right time for me to become an Air Hostess.
I’ll see where this Travel Agent path takes me instead. I could end up hating it or absolutely loving it but either way I hope I get some good travel deals.


I hope everyone had a good break over the Christmas/New Year holidays.
I had a wonderful time spent sunbathing up in Mount Maunganui – so much in fact that I’m about to write a post on all the things you can enjoy there. Even if you’re on a budget.

Happy New Year!